Contact Us
Got a question about one of our reviews, a free spins offer you've spotted, or how we assess and rank US online casinos? We're here to help. Use the details below to reach the team at Online Casinos USA — whether it's feedback, a correction, a partnership enquiry or a responsible gambling concern.
Reach Us by Email
Email is the fastest and most reliable way to get a response. Write to us at [email protected] and we aim to reply within 48 hours on business days. Please include as much detail as you can — the casino name, page URL or offer in question — so we can look into it straight away.
What We Can Help With
- Review accuracy: If you believe a detail in one of our casino or free spins reviews is out of date or incorrect, tell us. We take factual accuracy seriously and will investigate promptly.
- Bonus and offer queries: Terms on welcome packages and free spins deals change regularly. If an offer no longer matches what we've listed, let us know and we'll verify and update it.
- Editorial suggestions: Think we've missed a casino worth reviewing, or a topic our readers need explained? We welcome suggestions from players across the US.
- Partnership and advertising enquiries: For commercial enquiries, including affiliate or sponsorship discussions, please email us with a brief outline of what you're proposing.
- Responsible gambling concerns: If you or someone you know needs support, please see our responsible gambling guidance for resources and self-exclusion tools available in the US.
- General questions: Anything else — site navigation, account-related confusion, or just a question about how online casino licensing works — we'll do our best to point you in the right direction.
A Note on Our Editorial Independence
This site earns commission when readers follow links to the casinos we cover. That commercial relationship does not influence our rankings, ratings or written assessments — and it never will. If you feel a review misrepresents an operator or omits something material, please flag it. Reader scrutiny keeps our work honest.
You can read more about how we operate on our about us page, including how we research and verify the casinos listed here.
Response Times and What to Expect
We aim to acknowledge every message within one business day and to resolve most queries within 48 hours. Complex review disputes or verification requests may take a little longer, but we'll keep you informed. We do not offer live chat or phone support at this time — email remains the single point of contact for all enquiries.
Responsible Gambling — Always Available
If your reason for getting in touch relates to problem gambling — whether for yourself or someone close to you — please do not wait for a reply from us. Free, confidential help is available right now through the following organisations:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- Gamblers Anonymous: ga.org — peer support meetings across the US
- National Council on Problem Gambling: ncpgambling.org
Our responsible gambling page also covers deposit limits, self-exclusion programmes offered by licensed US operators, and how to use the tools built into most regulated casino sites.
Legal and Compliance Queries
We are a review and comparison site, not a legal service. We cannot advise on the legality of gambling in your specific state or interpret licensing conditions on your behalf. For anything requiring legal clarity, please consult the relevant state gambling regulator directly. Our terms and conditions set out the basis on which we publish information and the limits of our editorial responsibility.